C&M

Reports

View labor totals, ticket completion, technician performance, and location summaries.

Report Window: This Week
Scope: All Locations

Open Tickets

15

Currently unresolved

Completed

24

Finished in selected window

Labor Hours

110.1h

Tracked team labor

Spend

$4,445

Receipts and service cost

Ticket Trend

Opened vs completed tickets across the selected period

Mon

Opened8
Completed5

Tue

Opened6
Completed7

Wed

Opened9
Completed8

Thu

Opened7
Completed6

Fri

Opened5
Completed7

Sat

Opened4
Completed5

Sun

Opened3
Completed4

Status Breakdown

Current ticket mix across the system

Open
8
Assigned
5
In Progress
7
Waiting Parts
3
Waiting Vendor
2
Waiting Store
1
Completed
19

Technician Performance

Productivity snapshot for the selected report window

John Davis

John Davis

On-time rate: 92%

Open

5

Completed

8

Avg Close

1.8 d

Maria Thompson

Maria Thompson

On-time rate: 96%

Open

2

Completed

6

Avg Close

1.4 d

Chris Huffman

Chris Huffman

On-time rate: 98%

Open

6

Completed

12

Avg Close

1.1 d

Tyler Scott

Tyler Scott

On-time rate: 88%

Open

1

Completed

3

Avg Close

2.2 d

Location Summary

Open tickets, PM risk, labor, and spend by location

Store #101

6 open • 11 completed

PM Overdue: 142.5 hrs$1,820

Store #214

4 open • 6 completed

PM Overdue: 228.8 hrs$1,165

Store #330

3 open • 4 completed

PM Overdue: 121.2 hrs$940

Store #401

2 open • 3 completed

PM Overdue: 017.6 hrs$520